Overview
People Insight supports Single Sign-On (SSO) through enterprise identity providers, including Okta. This enables organisations to manage access via their existing identity and access management systems, rather than maintaining separate platform credentials.
Using Okta with People Insight helps strengthen security, simplify access, and align user management with internal IT policies and controls.
What SSO with Okta enables
When Okta is configured as the identity provider:
Users authenticate using their existing corporate Okta credentials
Access is governed by the organisation’s Okta policies, including MFA where enabled
No separate People Insight password is required
From a user perspective, access is straightforward: sign in to Okta, select People Insight, and access is granted. From an IT perspective, identity, authentication and access control remain fully centralised.
Common client use cases
Reduce login friction
Users already authenticated via Okta can access surveys and dashboards without additional login steps, improving participation and usability.
Maintain strong security standards
Authentication is handled entirely by Okta, allowing organisations to enforce:
Multi-Factor Authentication (MFA)
Password policies
Conditional access rules
People Insight operates within these controls and does not bypass or weaken them.
Centralise access management
User access can be aligned with Okta lifecycle events, such as joiners, movers and leavers. This reduces manual administration and lowers access risk.
Support distributed workforces
SSO provides a consistent and reliable login experience across locations and devices, which is particularly valuable for large or decentralised organisations.
How Okta fits into People Insight’s security model
Authentication via Okta
User authentication is performed by Okta. People Insight does not manage or store user credentials.
Role-based access control
Once authenticated, access to surveys, dashboards and administrative features is governed within the platform using role-based access control (RBAC).
End-to-end security
Data is encrypted in transit and at rest. SSO complements People Insight’s broader security controls rather than replacing them.
Preservation of anonymity
Survey anonymity and reporting thresholds operate independently of authentication. Using Okta does not affect respondent anonymity.
Supported identity providers
People Insight supports SSO with:
Okta
Microsoft Azure Active Directory / Entra ID
Google Workspace
Organisations can select the provider that best aligns with their existing environment.
What Okta does not do
Okta’s role is limited to authentication. It does not:
Control survey content, results or reporting
Have visibility of survey responses
Influence anonymisation rules
Store People Insight data
When Okta SSO is a good fit
Okta is particularly suitable for organisations that:
Already use Okta as their primary identity provider
Require consistent MFA enforcement
Want to reduce password-related support overhead
Have strict security or compliance requirements
For smaller or less centralised environments, Microsoft or Google SSO may be equally appropriate.
Summary
Using Okta with People Insight enables organisations to:
Simplify user access
Maintain enterprise-grade security controls
Centralise identity and access management
Improve adoption without compromising anonymity or compliance
SSO via Okta is a standard, well-established integration within People Insight’s security and access model.
